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Rees Astley Insurance Brokers Ltd is authorised and regulated by the Financial Conduct Authority.

We do not charge any upfront fees in relation to our Credit Broking or Debt Counselling activities.

Rees Astley Insurance Brokers Ltd No. 06452632
Rees Astley Independent Financial Advisers Ltd No. 01076337
Registered in England and Wales. Registered Address: As above
We are authorised under reference 750805 as a credit broker and for debt counselling.

Rees Astley Office

Business Hours

  • Monday - Friday - 9am to 5pm
  • Saturday - Closed
  • Sunday - Closed

Complaints

Our aim is to provide a first class service, however, if you wish to register a complaint, please contact us by writing to Mr. Steve Sadler, Rees Astley Insurance Brokers Ltd, Units 5 & 6 Sweetlake Business Village, Shrewsbury, SY3 9EW or by phone Telephone 01743 296666.

Where you have a complaint or dispute with us and we are unable to resolve this to your satisfaction then we are obliged to offer you the Financial Ombudsman Service to help resolve this. The FOS Consumer Helpline is on 0800 023 4567 and their address is: Financial Ombudsman Service, Exchange Tower, London E14 9SR and the website is available at http://www.financial-ombudsman.org.uk

Consumers wishing to complain about a policy sold online or by email, can register the complaint using the Online Dispute Resolution platform (ODR) at http://ec.europa.eu/consumer/odr/